Suspected Chinese Hackers Tampered With Widely Used Customer Chat Program: Researchers


Suspected Chinese hackers tampered with widely used software distributed by a small Canadian customer service company, another example of a “supply chain compromise” made infamous by the hack on U.S. networking company SolarWinds. U.S. cybersecurity firm CrowdStrike said in a blog post it had discovered malicious software being distributed by Vancouver-based Comm100, which provides customer service products, such as chat bots and social media management tools, to a range of clients around the globe. The scope and scale of the hack was not immediately clear. In a message, Comm100 said it had fixed its software earlier Thursday and that more details would soon be forthcoming. The company did not immediately respond to follow-up requests for information….


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