7-ELEVEN STORES ROLL OUT CONTROVERSIAL FACIAL RECOGNITION TECHNOLOGY PUTTING CUSTOMERS UNDER CONSTANT SURVEILLANCE
Customers will be under more surveillance every time they walk into a 7-Eleven but the reason for the new CCTV isn’t to stop theft.
The convenience store chain has rolled out facial recognition software at more 700 than stores across Australia to be used to verify customer feedback rather than as an anti-theft measure.
The software is connected to Rate It, an online customer experience platform that runs on a tablet device in-store.
7-Eleven confirmed the installation of the new technology after a growing number of eagled-eyed customers noticed new signs at store entrances in recent weeks.