If you think you actually own movies that you’ve purchased on iTunes, think again. The age of physical media is dying a slow, painful death, but the convenience offered by digital is simply far too great to be ignored by consumers. However, there are drawbacks to going digital. For one, as Twitter user Drandersgs recently discovered, Apple can delete movies that you own without warning.
Drandersgs recently posted about an unfortunate occurrence he experienced, whereby, Apple randomly deleted three movies he owned. After contacting customer support to figure out why this had happened, the answer he received was downright frustrating. Here’s what Apple support had to say in response.