Rogers Investigating After Wireless Customers Complain of Widespread Outage


A countrywide wireless outage left customers of Rogers Communications Inc. with intermittent access to call and texting services on Monday. The outage had broad economic ramifications across Canada, including impacting business operations, sales and payments and the ability for people to work remotely, experts say. “It’s a very big deal,” said Tyler Chamberlin, assistant professor at the Telfer School of Management at the University of Ottawa. “It can have very big consequences on our economy.” The national wireless carrier said in a Twitter post it was working quickly to restore the impacted services as soon as possible. According to Down Detector, a website that tracks outages, problems are being reported in most major Canadian cities. Although the ongoing service disruption appears concentrated in southern Ontario, an outage map suggests the service problems span the country from British Columbia to Nova Scotia. Users have said they have been unable to place or receive …


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